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Kako kontaktirati WoW Blizzard EU

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Imate problem, ne znate kako da kontaktirate Blizzard EU Support ?

Imate par resenja:

Billing Support

Phone Billing Support:

Radno vrene

od 10:30 ujutru do 20:00 uvece (Paris time), od Ponedeljka do Utorka.

od 11:30 ujutru do 20:00 uvece (Paris time), Sredom.

od 10:30 ujutru do 20:00 uvece (Paris time), Cetvrtkom.

od 10:30 ujutru do 19:00 uvece (Paris time), Petkom.

Mozete razgovarati na sledecim jezicima preko telefonske podrske - engleskim, francuski, spansi i nemacki.

Kontaktiranje Account i Billing podrska preko telefona iz:

Austria: 0800 677 529 (free)

Belgium: 0800 497 63 (free)

Denmark: 80 881 086 (free)

Finland: 0800 115 269 (free)

France: 0805 305 031 (free)

Germany: 0800 101 2242 (free)

Italy: 800 985 830 (free)

Netherlands: 0800 0203479 (free)

Norway: 800 12 277 (free)

Russia: 88 005 550 995 (free)

Spain: 800 099 812 (free)

Sweden: 0200 897074 (free)

United Kingdom: 0800 028 8246 (free)

SRBIJA: NEMA BESPLATNU TARIFU, I OKRECETE UGLAVNOM United Kingdom broj cija je zona III i CENA razgovora po 1 minutu je 33,76 Dinara.

Posetite Telekomovu stranicu kako bi ste videli prave cene razgovora za ostale zemlje.

www.telekom.nadlanu.com/PRIVATNI/Tarife.aspx?ac=solo&br=7

Billing Support je takodje moguce kontaktirati preko Secure WebForme na ovoj stranici:

http://www.wow-europ...ult.html?lan=en

Technical Support:

Telefonska tehnicka podrska dostupna je u sledecim satima:

od 10:30 ujutru do 08:00 uvece (Paris time), od Ponedeljka do Utorka.

od 11:30 ujutru do 08:00 uvece (Paris time), Sredom.

od 10:30 ujutru do 08:00 uvece (Paris time), Cetvrtkom.

od 10:30 ujutru do 07:00 uvece (Paris time), Petkom.

Mozete razgovarati na sledecim jezicima preko telefonske podrske - engleskim, francuski, spansi i nemacki.

Kontaktiranje Telefonske podrske iz:

Austria: 0900 120 200 (�0.39 per min.)

Belgium: 0900 701 20 (�0.05 per call + �0.45 per min.)

Denmark: 80 881 081 (free)

Finland: 0800 115 268 (free)

France: 0892 305 530 (�0.34 per min.)

Germany: 0900 1 200 10 60 (�0.41 per min.)

Italy: 899 021 000

(TI: �0.1 per call + �0.50 per min.)

(Tim: �0.1291 per call + �0.60 per min.)

(Vodafone: �0.1291 per call + �0.60 per min.)

(Wind: �0.125 per call + �0.60 per min.)

Netherlands: 0909 3210004 (�0.20 per min.)

Norway: 800 12 633 (free)

United Kingdom: 0901 815 0810 (�0.25 per min.)

Spain: 806 006 009 (�0.10 per call + �0.36 per min.)

Sweden: 0200 897073 (free)

SRBIJA: NEMA BESPLATNU TARIFU, I OKRECETE UGLAVNOM United Kingdom broj cija je zona III i CENA razgovora po 1 minutu je 33,76 Dinara + placate cenu koju je blizzard odredio na gore navedenom cenovniku.

Posetite Telekomovu stranicu kako bi ste videli prave cene razgovora za ostale zemlje.

www.telekom.nadlanu.com/PRIVATNI/Tarife.aspx?ac=solo&br=7

Takodje je moguce kontaktirati tehnicku podrsku preko web forme sa ove stranice:

http://www.wow-europ...ult.html?lan=en

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Skype: www.skype.com

Skinite program sa sajta, instalirajte ga, napravite vaseg korisnika. Ako ne znate kako konsultujte uputstva na zvanicnom sajtu.

Evo i slike sta treba da uradite kada se prijavite na skyep.

1.Nadjite na listi zemlja United Kingdom

2.Ukucajte broj telefona Blizzard Support za United Kingdom podrucje.

post-15202-1218564669_thumb.jpg

1.Prebacite se na telefon da birate brojeve

2.Slusajte sta vam automat govori i pritiskajte brojeve po vasim potrebama

post-15202-1218564826_thumb.jpg

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Da, ukoliko zovete Blizzard preko Skype-a, ne trebate skype credit ili sl., samo skype instaliran i broj. Poziv je besplatan....

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Zar billing support ne radi subotom i nedeljom? nemoguce da nema ni jedna dezurna sluzba vikendom!

Naravno da ne rade, Ponedeljak - Petak.

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Ovo je sad malo izmenjeno , drugi brojevi i tako to...

Hello and welcome to the new and updated version of the [Guide] How to call Blizzard!

This guide is a continuation of Nochrango’s guide on the old forums.

Contents

Calling the right department and phone numbers

Account and Payment

Technical Support

Calling Blizzard with a mobile or a house phone from a non-listed country

Calling Blizzard using Skype

Disclaimer

Before reading this guide on how to call, be sure you have as much information as you can to help Blizzard verify that the account is yours. Examples of information:

Account information (Account name, the answer to your secret question)

Credit card number or other payment information / history

The original World of Warcraft CD key. Support cannot use the TBC / WOTLK / Cataclysm keys

What also helps is that you send a webform in first with things like a copy of a government issued ID (ID card / passport / drivers license / in rare cases birth certificates are also accepted) so that Blizzard can use that information that you’re the account owner.

The webform can be found here: http://eu.blizzard.com/support/webform.xml?locale=en_GB&selection=WorldOfWarcraft'>http://eu.blizzard.com/support/webform.xml?locale=en_GB&selection=WorldOfWarcraft

There are 2 different departments that you can call, namely the Account and Payment support and the Technical Support. Choosing the right number is quite important else you might end up waiting in the wrong phone queue for quite a long time!

Account and Payment

You should contact these people if:

You want to change certain parts of your account registration information

You forgot the answer to your secret question

Your payments to Blizzard are getting rejected

Your payment methods are blocked

You’re having payment problems on the Blizzard Store

Account and Payment Support is available 9:30am to 10:00pm (Paris time), seven days a week.

Austria: 0800 362066

Belgium: 0800 81066

Denmark: 80 60 22 14

Finland: 0800 97442

France: 0805 540514

Germany: 0800 5890644

Ireland: 1 800 995 092

Italy: 800 928389

Netherlands: 0800 0202164

Norway: 800 83996

Poland: 0800 702217

Russia: 8800 5550104

Spain: 900 812669

Sweden: 020 1605820

Switzerland: 0800 001177

United Kingdom: 0800 0288246

Phone support is provided in English, French, Spanish, German and Russian. However, as there are many nationalities working at Blizzard they can try to answer your questions in a different language but this cannot be guaranteed.

Source: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=23210

If you live in one of the listed countries then calling Blizzard is completely free when using a house phone. Do note that if you’re trying to call with a mobile phone, charges may apply based on your phone provider. If you’re not a resident in one of the listed countries, check the next session of this guide on how to contact Blizzard :).

If you don’t want to call Blizzard, use the webform located here: http://eu.blizzard.com/support/webform.xml?locale=en_GB&selection=WorldOfWarcraf

Technical Support

You should contact these people if:

You’re having problems installing the game

The game is giving errors

You’re experience graphical issues

You’re experiencing sound issues

Technical Support is available 09:30 AM to 10:00 PM (Paris time), seven days a week.

Austria: 01 206091415 **

Belgium: 02 2008688 **

Denmark: 80 60 22 15 *

Finland: 0800 97443 *

France: 01 57324089 **

Germany: 069 380789184 **

Ireland: 01 4897164 **

Italy: 02 69430628 **

Netherlands: 020 2035145 **

Norway: 800 83997 *

Poland: 022 3060409 **

Russia: 8800 5550106 *

Spain: 912 757763 **

Sweden: 020 1605821 *

Switzerland: 022 7614078 *

United Kingdom: 020 34502175 **

* = Free to call number. Charges may still be applied by provider if calling from a mobile or surcharged phone.

** = Paid number. You are responsible for the costs of the phone call via your phone provider

Phone support is provided in English, French, Spanish, German and Russian. However, as there are many nationalities working at Blizzard they can try to answer your questions in a different language but this cannot be guaranteed.

Source: http://eu.blizzard.com/support/article.xml?locale=en_GB&articleId=22330

If you’re not a resident in one of the listed countries, check the next session of this guide on how to contact Blizzard :).

If you don’t want to call Blizzard, use the webform located here: http://eu.blizzard.com/support/webform.xml?locale=en_GB&selection=WorldOfWarcraft'>http://eu.blizzard.com/support/webform.xml?locale=en_GB&selection=WorldOfWarcraft

Da se skrati prica .... ko zeli da prica na engleskom zove United Kingdom: 0800 0288246 preko Skajpa i to radi radnju.... malo se ceka ali ok..... obavezno prvo da se izabere pozivni u skajpu... zvao od jutros kazu da sam imao srece da cekam samo 45 min.... hehehehe

Svako dobro

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